Just Carpets greatly values the opinions of its customers. Of course it's nice to hear what we do well as a business, but it's more important to us to hear what we can do better. This is why we're constantly looking to bring customer's experiences to the fore. We do this in a variety of ways.
At a webshop like Just Carpets, customer's reviews are extremely valuable. Why? First off, we're always looking to do better and customer experience is one of the many starting points we use to do this. Secondly, almost nobody buys new car mats monthly or yearly which means our name isn't widely known, even though we've been around for more than ten years! It's very important for unknown webshops to show the trust our customers have in us. This is why we've worked hard the past few years to make our webshop easy to use and to gather as many customer experiences as possible. This has paid off greatly.
In the meantime we've gathered more than 6,000 reviews on feedbackcompany.com. On the basis of these reviews, Just Carpets has scored a whopping 9 and 96% of our customers wold recommend our services! By gathering and analysing these experiences we are constantly trying to optimise our internal company- and production processes and work for a an optimal customer experience.
Are all the reviews positive? No, unfortunately not. But we're not ashamed of that. In a production company that goes through hundreds of custom orders per day, mistakes are bound to be made every now and again, after all, we're just humans too. What's most important to us is that we do everything we can to fix our mistakes.
We have recently started gathering customer experiences on Google as well and have a following of more than 1,000 enthusiastic customers on Facebook!
Don't hesitate any longer and order your car mats or car boot mat at Just Carpets!