Do you have any questions? Or do you need some advice about different fits, a missing model or about our materials? Then don’t hesitate to contact us.

Frequently asked questions

Have you already checked our frequently asked questions? You may find an immediate answer to your question there. Still not got an answer? Then our staff will be happy to help.

Live Chat

Available on working days from 08.00 - 12.30 and 13.00 - 16.30. Click here.


Send your question to On business days you'll receive a response within 24 hours. 


Contact us on +31 (0)38 - 3333110. Available on business days from 08.00 – 12.30.

Company details

NOTE: Always contact our customer service for returns. Read our return policy.

Just Carpets BV
Eckertstraat 38
8263 CB Kampen
The Netherlands
Chamber of Commerce registry number: 67665888
VAT number: NL857119345B01

Need personal advice?

Need help? Get in touch with our customer service

Chat with us Use our livechat. Click here

Mail On business days you'll receive a response within 48 hours. Send your question to